Feeling the Chemistry?

Hit the apply now button to register with us or apply for this role. If you have any questions and would like to talk to our team, head to the contact page.

Dispensary Assistant

Pharmaceutical

London (South West) £20k – £21k
permanent Job Ref: 6883

Description

 A manufacturer of pharmaceutical products requires an experienced Dispensary Assistant to join its Pharmacy team. Your role will be to coordinate & manage end to end the receipt, processing and dispatch of prescriptions for controlled drugs.  To be considered you must have previous experience of working in a pharmacy.

Key Accountabilities  

  • Receiving prescriptions e.g. via email; log, and dispense
  • Maintaining sufficient stock levels in the dispensary, including stock transfers
  • Setting up of new product codes
  • Maintaining/producing management reports on prescription activity
  • Maintaining process protocols
  • Monitoring shelf life of stock held on site
  • Carrying out administrative tasks relating to Import/Export of CBM’s
  • Directing requests and unresolved issues to the designated person
  • Keeping records of customer interactions and transactions
  • Recording details of enquiries, comments and complaints and actions taken
  • Communicating and co-coordinating with internal departments
  • Keep lead times as short as possible from receipt of order to dispatch
  • Responding to patient queries within the hour
  • All orders have been acknowledged within an hour of receipt
  • All delivery dates have been confirmed back within an hour of confirmation of order
  • Monitoring orders on a daily basis and contacting the customer before they contact us.
  • All orders received up until 4pm need to be processed for dispatch on the same day.

Experience needed       

  • Minimum 2 years’ experience of working in a pharmacy
  • Experience of interacting with patients and working as a member of a team
  • Experience of managing self in a proactive way

Knowledge, education and technical skills         

  • NVQ 3 Pharmacy Dispensing
  • ACT qualification - desirable
  • GCSE or equivalent level
  • Numerate (GCSE or equivalent level maths)
  • IT literate
  • Excellent command of the English language
  • Strong working knowledge of Microsoft office
  • Experience of using SAP would be an advantage
  • Accurate keyboards skills
  • Logical approach
  • Organised person who is able to prioritise their workload

Hours:  9.00am-6.00pm, Monday-Friday (could also consider the working hours of 10am-7pm)

Salary £20k - £21k

Job Ref: 6883